Finding Help

Where to Find Help

Go to NY Connects to find help near you. 


Adult Protective Services Helpline: 1-844-697-3505
The helpline can answer questions about adult services, provide contact information for local APS units, or take information to be sent to local APS units regarding abuse, neglect, or exploitation of adults.


In the Finger Lakes region, call Lifespan at 585-244-8400. Serving Monroe, Wayne, Livingston, Seneca, Ontario, Yates, Genesee, Schuyler, Wyoming and Orleans counties.